Legal
Privacy Policy
Effective April 15, 2026
Qest Mall Ltd is based in Madina, close to the Taxi Rank, in front of Queen of Peace Catholic Church, Ghana. We are committed to safeguarding your personal information — this page explains what we collect and how we use it on qestmall.com.
1. Introduction
This Privacy Policy explains how Qest Mall Ltd collects, uses, and protects personal information gathered through qestmall.com.
2. Information We Collect
We gather personal data when you register an account, place an order, subscribe to our emails, or contact support. This includes your name, email address, phone number, and billing or shipping addresses.
3. How We Use Your Information
We use your data to:
- Process and fulfil orders
- Communicate order and account updates
- Improve our products and services
- Send promotional content, where you have opted in
- Detect and prevent fraud
4. Tracking & Analytics
We use Google Analytics to monitor how the site is used, including IP addresses, browser type, pages visited, and time spent on each page.
5. Email Marketing
We send order confirmations, account updates, and — where you have opted in — promotional emails. You can unsubscribe at any time using the link included in every marketing email.
6. Payments
Payments are handled by processors such as Mobile Money providers, PayPal, Stripe, and bank transfer. These providers process transactions securely; we do not store full payment card details on our own servers.
7. Advertising & Remarketing
Google Ads and Facebook Ads use cookies to show you relevant advertising based on your browsing history on our site.
8. Facebook Integration
QestMall operates a Facebook page. Any data collected there is governed by Facebook’s own privacy policy in addition to this one.
9. Data Protection (GDPR)
If you are in the European Economic Area, you have the right to access, correct, or delete your personal data, restrict or object to processing, and request data portability.
10. CCPA & CalOPPA Compliance
California residents have the right to request disclosure of, and deletion of, their personal information. We do not sell personal data.
11. Children’s Information
QestMall does not knowingly collect information from anyone under the age of 13. If we discover we have done so, that information is deleted immediately.
12. Data Security
We apply technical and organizational measures to protect your personal data, though no system can guarantee complete security.
13. Third-Party Services
Payment processors, analytics tools, and advertising platforms we work with each operate under their own separate privacy policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
15. Contact Us
Email: jiltech20@gmail.com
Phone: +233 55 943 1923